Powerful Clothing for Powerful Women
Powerful Clothing for Powerful Women
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Returns & Exchanges

WE HAVE A 14 DAY RETURN/EXCHANGE POLICY. IF 14 DAYS HAVE GONE BY SINCE YOUR PURCHASE, UNFORTUNATELY WE CAN’T OFFER YOU A FULL REFUND OR EXCHANGE. WE MAY BE ABLE TO OFFER A PARTIAL REFUND OR STORE CREDIT DEPENDING ON THE CONDITION OF THE MERCHANDISE. ITEMS ARE RETURNABLE FOR STORE CREDIT ONLY.
TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT. IT MUST ALSO BE IN THE ORIGINAL PACKAGING WITH THE ORIGINAL TAGS INTACT. 
WE DO NOT ACCEPT RETURNS ON GIFT CARDS.
TO COMPLETE YOUR RETURN, WE REQUIRE A RECEIPT OR PROOF OF PURCHASE.
THERE ARE CERTAIN SITUATIONS WHERE ONLY PARTIAL REFUNDS ARE GRANTED. THIS INCLUDES BUT IS NOT LIMITED TO THE ASSESSMENT OF THE CONDITION OF RETURNED GOODS, OR AN ITEM THAT MEETS CONDITIONAL STANDARDS BUT IS RETURNED MORE THAN 14 DAYS AFTER DELIVERY.
REFUNDS 
IN ORDER TO RECEIVE A REFUND ON A RETURN YOU MUST EMAIL : info@ironfoxclothing.com FOR AN RMA #. 
ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND.
IF YOU ARE APPROVED, THEN YOUR REFUND WILL BE PROCESSED, AND A STORE CREDIT CODE WILL BE EMAILED TO YOU WITHIN A FEW BUSINESS DAYS. 
WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.
SALE ITEMS 
ONLY REGULAR PRICED ITEMS MAY BE ISSUED CREDIT OR EXCHANGED, UNFORTUNATELY SALE ITEMS CANNOT BE REFUNDED OR RETURNED. ALL SALES ARE FINAL.
EXCHANGES 
WE ONLY REPLACE ITEMS IF THEY ARE DEFECTIVE OR DAMAGED.  IF YOU NEED TO EXCHANGE IT FOR THE SAME ITEM, YOU WILL NEED TO PURCHASE THE NEW ITEM AND SUBMIT THE ONE YOU HAVE FOR A REFUND.
GIFTS
IF THE ITEM WAS MARKED AS A GIFT WHEN PURCHASED AND SHIPPED DIRECTLY TO YOU, YOU’LL RECEIVE A GIFT CREDIT FOR THE VALUE OF YOUR RETURN. ONCE THE RETURNED ITEM IS RECEIVED, A GIFT CARD OR CERTIFICATE WILL BE MAILED TO YOU.
IF THE ITEM WASN’T MARKED AS A GIFT WHEN PURCHASED, OR THE GIFT GIVER HAD THE ORDER SHIPPED TO THEMSELVES TO GIVE TO YOU LATER, WE WILL SEND A REFUND TO THE GIFT GIVER AND THEY WILL FIND OUT ABOUT YOUR RETURN.
SHIPPING
TO RETURN YOUR PRODUCT, YOU MUST EMAIL TO GET AN RMA # FIRST. 

RETURN SHIPPING ADDRESS:

IRONFOX LLC 129 N PARK AVE GENESEO IL 61254

YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM. SHIPPING COSTS ARE NON-REFUNDABLE. 
DEPENDING ON WHERE YOU LIVE, THE TIME IT MAY TAKE FOR YOUR EXCHANGED PRODUCT TO REACH YOU, MAY VARY.
IF YOU ARE SHIPPING AN ITEM OVER $75, YOU SHOULD CONSIDER USING A TRACKABLE SHIPPING SERVICE OR PURCHASING SHIPPING INSURANCE. WE DON’T GUARANTEE THAT WE WILL RECEIVE YOUR RETURNED ITEM.
WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.